Highlight volume control and press the select button.
Cox cable mini box troubleshooting.
Press the right arrow to move the highlight to channel scan.
We can assist with solving the most frequently encountered issues including programming your remote control scheduling your contour dvr or refreshing your cable boxes or cablecards.
I think i m going to disconnected and connect back again from the wall.
Edwin112 over 4 years ago.
So i connected my cox cable new mini box but as soon as i connected.
Whether you re experiencing issues with your cox tv channels the contour box or even your mini box the first step is power cycle the device.
Check that a wall connected power cable is plugged into the digital box.
Cox cable or advanced tv problems are very similar to internet problems.
Press and hold the setup button on the cox remote until the power button blinks twice.
Highlight fixed and press the select button.
The mini box is hooked up how its supposed to be but a message saying sorry we ve detected an interruption in you service.
To run the channel scan begin at the customer support menu.
Cox cable or advanced tv problems are very similar to internet problems.
Whether you re experiencing issues with your cox tv channels the contour box or even your mini box the first step is.
Cox customer support at 1 800 961 1207 to restore service.
Check for loose connections from the wall to the mini box to make sure they are secure.
If it is reset the home s circuit breakers or replace fuses.
Get help and support for setting up or troubleshooting your cox advanced tv and contour tv service.
I will at least get my basic cable channels again.
Turn it off and unplug it wait for over a minute and plug it back in.
I program the new remote but for some reason i lost a my basic cable channels.
Mini box user s manual channel scan you can run a channel scan at any time to have the mini box check to ensure all appropriate channels are being received.
Highlight audio video and press the select button.
Try a different appliance like a light on the socket to see if the problem is with the home wiring setup.